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VP of Patient Accounts

Company: Peak Vista Community Health Centers
Location: Colorado Springs
Posted on: September 14, 2020

Job Description:

Job Details Full-timeEstimated: $50,000 - $68,000 a year1 hour ago Benefits - Dental insurance Qualifications - Analysis skills - Word processing - Project management - Customer service - Data collection - Associate's degree Full Job Description Peak Vista Community Health Centers is a non-profit healthcare organization whose mission is to provide exceptional healthcare to people facing access barriers. We provide primary care services (medical, dental and behavioral healthcare) through 26 outpatient health centers in El Paso, Teller, Lincoln, Adams, Arapahoe, Elbert, and Kit Carson counties. We deliver care with our strong 'Hospitality' culture. Our organization has over 950 employees and serves 94,000 patients in the Pikes Peak & East Central region. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC). Summary: Manages, supervises, and coordinates Patient Accounts by performing the following duties personally or through subordinate supervisors. The Vice President of Patient Accounts position and job functions are a value-ed service requiring commitment to Peak Vista's Core Values. Responsible for departmental performance on organizational assigned goals, metrics and KPIs. Essential Duties and Responsibilities include the following. Other duties may be assigned. - Policy development of ongoing performance management, to include quality assurance and process improvement activities. - Provides oversight to creation of written Patient Accounts guidelines, policies and standard operating procedures and ensure consistent company-wide implementation, as appropriate. - Policy development of the billing operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State and payer regulations, guidelines and requirements. - Monitors compliance to ensure that the activities of the charge and payment operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State and payer regulations, guidelines and requirements. - Provides oversight the overall health of Peak Vista's patient receivables. - Provides oversight to the overall health of Peak Vista's third party receivables. - Participation in and support of audit functions throughout Peak Vista. - Provides oversight to the management of the day to day activities of Peak Vista billing and accounts receivables. - Provides oversight to the management of the day to day activities of Peak Vista patient accounts receivables. - Provides oversight to participation in the evaluation of new program and processes that relate to patient accounts billing functions and recommendations regarding program and process implementation and follow up. - Responsible for participation in the evaluation of new program and processes that relate to patient accounts charge and collection functions and recommendations regarding program and process implementation and follow up. - Provides oversight for system evaluation in regards to charge process and collections, making recommendations for system upgrades and updates and process improvement. - Provides oversight for system evaluation in regards to the billing, making recommendations for system upgrades and updates and process improvement. - Provides oversight for the completion of all billing and claims management patient accounts duties, by patient accounts staff, prior to every month end and reconciliation of all work quarterly and at the end of every fiscal year. - Provides oversight for the completion of all charge and payments patient accounts duties, by patient accounts staff, prior to every month end and reconciliation of all work quarterly and at the end of every fiscal year. - Provides oversight for the quality and integrity of account work inside the practice management system. - Understands and remains updated with current coding and charge regulations and compliance requirements. - Works collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities - Utilize various forms of technology to ensure the best possible training environment for Peak Vista's employees with an eye toward resource preservation and responsible time management - Coordinate efforts for staff coverage when regular staff is undergoing training activities - Audit processes to identify areas of inefficiency and make recommendations as an active leader and participant in continuous process improvement - Develop and maintain interdepartmental relationships and drive Revenue Cycle initiatives by analyzing data and serving as a subject matter expert to other teams within Peak Vista - Process support optimal patient care - Develop and write reports and/or identify trends in existing reports, including errors in Revenue Cycle workflows, patient billing inefficiencies, accounts receivable metrics, and other areas - Use identified analytical and troubleshooting skills in an electronic documentation environment - Utilize Practice Management software, Electronic Health Record software, PC, and server-based applications to resolve user requests for assistance - Continually develop personal skills and knowledge of industry trends - Manage and support various corporate projects - Maintain advanced-level knowledge of Peak Vista's practice management and clinical applications for project analysis and end user assistance - Employee demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements. The employee enhances the effectiveness, efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals - Other duties as assigned Supervision Received: Senior Vice President of Business Intelligence and Revenue Supervision Exercised: Director of Patient Accounts Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; ressing complaints and resolving problems. Suggested Competencies: Ability to multi-task and to manage several projects at one time and ability to work with a diverse patient population required. Customer service skills, Bi-lingual (Spanish) a plus. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Education: Associates Degree or higher in a technology or science related field, preferred. Experience may be considered in lieu of degree. Three years of Revenue Cycle experience, required. Project management experience, and the data elements required for a successful project, preferred. 5 years experience in a leadership position, required. Knowledge and use of the NextGen system, preferred. Language Ability: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Needs high language skills. Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. High reasoning and critical thinking abilities, analytical skills. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Internet software and Database software. An individual should also be skilled in PC based systems, and have keyboarding skills. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to stand and walk. - Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer. Show full job description Quick

Keywords: Peak Vista Community Health Centers, Colorado Springs , VP of Patient Accounts, Executive , Colorado Springs, Colorado

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