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Product Manager - Back Office Tool

Company: Clover Network, Inc.
Location: Colorado Springs
Posted on: January 16, 2020

Job Description:

About Clover

Clover was founded to deliver more to the small and medium-sized businesses that desperately need easy-to-use software and beautifully designed hardware. Our open-source Point of Sale system fosters a seamless merchant-customer interaction, creates an exceptional customer experience, and allows merchants to run their businesses at maximum efficiency.

What team and role will you be joining?

Clover's product team is responsible for moving new products and enhancements through the execution lifecycle. The team is focused on defining product strategy and positioning to drive the product's shape and implementation.

As a product manager at Clover, you will contribute towards enhancing the end to end merchant platform and help merchants simplify as to how they manage their business.You will be on a cross-functional team consisting of software engineers, QE, designers, content managers and product managers focused on driving growth and ensuring that our products amaze and delight our users.

What traits do you bring to the product manager role?

You're a good listener and "empathy" is one of the qualities you use to describe your personality.

You enjoy working in a fast-paced environment, understand that constant attention to detail leads to success, and you're rarely satisfied with the status quo. You will be responsible for clearly communicating the direction and status of the product to various internal and external stakeholders and find storytelling comes naturally.

Responsibilities:


  • Assist in carrying out the end to end product lifecycle focused on Clover's Merchant Platform:



    • Research new markets and competitors
    • Coordinate with user research team
    • Define user requirements

    • Communicate requirements with design, engineering and product ops
    • Review and prioritize backlog

    • Attend sprint planning and communicate requirements with engineering & QE
    • Establish product quality guidelines with QE
    • Collaborate with content team on release notes and help content
    • Coordinate releases with release management team


    • Assist in building business cases (including opportunity sizing and financial analysis) to define, evaluate and prioritize competing opportunities to inform Clover's roadmap
    • Communicate rationale, prioritization and development status with product, engineering and other cross-functional stakeholders
    • Analyze user feedback and data to optimize the user experience
    • Evangelize Clover's values and products across the team, Fiserv, and sales channels
    • Be part of an agile cross-functional product, engineering and QE team to create a best-in-class products and product experiences


      Qualifications:


      • 3-5 years in in product management
      • BA/BS degree required
      • Comfort in a fast-paced and dynamic environment
      • Comfort presenting to internal and external stakeholders

      • Proven track record of using data to influence requirements, design and implementation
      • Strong project management skills, including the ability to think and lead complex projects simultaneously
      • Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships
      • Excellent organizational, analytical and influencing skills

Keywords: Clover Network, Inc., Colorado Springs , Product Manager - Back Office Tool, Executive , Colorado Springs, Colorado

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