Communications Engineer

Company: PeerSource
Location: Colorado Springs
Posted on: February 21, 2021

Job Description:

PeerSource is currently recruiting for a--Unified Communications Engineer--on a Direct Hire--basis for our client in Colorado Springs, CO.--There is a possibility this position could be in Denver, CO instead.SummaryThis person installs, configures, optimizes, and maintains IP Telephony systems and subsystems to include call managers, voice gateways, and voice mail ensuring adherence to established departmental procedures and standards. This position will also monitor IP Telephony systems and subsystems including capacity and performance levels to proactively identify potential issues to ensure uninterrupted service. In addition, this position creates and maintains documentation and operational procedures and scripts for all IP Telephony systems and subsystems, including analysis of existing phone system configurations.Responsibilities* Design, develop, support, maintain, and optimize end-to-end Telephony systems and subsystems to include call managers, voice gateways and voice mail.* Develop, document, communicate, and ensure a communication technology standards policy.* Regularly evaluate communication applications, infrastructure, and software.* Ensure all designs leverage common architectures and services that can meet key design criteria (Availability, Recoverability, Scalability, Performance characteristics) and can be properly supported by operations teams.* Creates and maintains documentation and operational procedures for all IP Telephony systems and subsystems, including analysis of existing phone system configurations.* Creates and maintains scripts adhering to established quality control standards.* Collaborates with IT teams, operational users, and vendors for defining, planning, costing, and implementing IP Telephony services solutions/ projects to meet the business objectives. Ensures completion within requested timeframes, provides project status updates, and solicits input from management as needed.* Assists with providing management with reporting regarding IP Telephony systems and subsystems to include security activities, capacity and performance trends, and overall health of the IP Telephony environment.* Increase team effectiveness by providing consulting expertise and technical mentoring across multiple verticals.Required Skills* 8+ years of combined experience in IT engineering to include at least 4+ years' experience in a Unified Communication Engineering/Architecture role.* Advanced experience with design, implementation, and support of a Cisco IP Telephony environment to include Communications Manager, Voice Gateways, Unity Voice Mail, Unified Messaging, and Cisco Contact Center.* Expert knowledge of basic networking concepts such as QoS, VLANs, static routes, IP subnetting.* Excellent understanding of WAN connectivity options such as MPLS, Optical Ethernet, SD-WAN, VPNs.* Strong experience working with or within ITIL, DevOps, SRE, and Agile methodologies.* Data driven mindset leveraging metrics to make data-based decisions.* Strong project management skills and attention to detail.* Bachelor's degree in Computer Science, Information Management or similar area of study (equivalent experience would also be considered).* CCNA, CCNP, or CCIE (Voice) is preferred but not required.Salary Range:--$95,000-$120,000 (plus bonus)Relocation assistance is not available.No third parties. H1 sponsorship is not available.PeerSource is a Denver/Orlando based technology recruiting solutions firm that truly values strong relationships with the talented professionals we are fortunate to serve. We pride ourselves to make it about YOU, and we will seek to understand exactly what your consideration factors are regarding the kinds of opportunities you are targeting. We can't wait to show you our difference and put a smile on your face through exceeding your expectations well beyond the norm. We offer contract, contract-to-hire and direct hire opportunities throughout the US and support W2 as well independent consultants working on a Corp-to-Corp basis. W2 employee benefits with PeerSource include options for health & dental insurance as well as a matching retirement plan. Contact us for more details!

Keywords: PeerSource, Colorado Springs , Communications Engineer, Engineering , Colorado Springs, Colorado