Manager on Duty - Sales & Services

Company: Goldfish Swim School Central Park
Location: Denver
Posted on: February 18, 2026

Job Description:

Job Description Job Description Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Wellness resources Our mission at Goldfish is simple - teach children to be safer in and around the water, while making their experience Golden. We're looking for candidates who have entry to mid-level experience in sales, customer service or business management and team leadership that are looking to grow. Previous employees in this position have grown to become Assistant General Managers and even General Managers. Goldfish Swim School Managers are responsible for ensuring the success of our swim lessons by training, managing and motivating a successful team, using sales experience to reach new membership and retention goals, coordinating and reviewing class schedules and ensuring you have a school thats set up for success at every lesson. Youll be a trusted, go-to resource for children and families through their first days at Goldfish, helping to create a WOW-worthy experience. Your success in this role will be measured by your ability to: Provide a positive staff culture from day 1 and offering open, honest communication in a positive and nurturing environment Build a team who provides the same quality work as you and doing quality work yourself by cross-training in multiple roles, working scheduled lessons as an Instructor or Desk Supervisor and representing Goldfish Swim Schools core values Do the right things, making the right decisions and treating people with integrity, compassion and trust Build and maintain strong relationships with members to ensure member satisfaction and retention Create a workplace that provides fundamental job and life skills for those looking to expand their careers Understand and lead the daily operations to ensure the school is running according to Goldfish Swim Schools standard operating procedures, working with the General Manager and Assistant General Manager Work with your team to develop and execute sales plans to achieve quarterly and annual membership and enrollment goals and any subsequent goals intended to measure success Gain high level competency in the Goldfish Swim School curriculum and onboard, train and provide continuing feedback to your team of swim instructors, lifeguards and deck supervisors Schedule and lead training workshops and meetings to provide continuing education and reinforcement of best practices for your team of swim instructors, lifeguards and deck supervisors Create and implement a plan of action if quarterly and annual goals are off track What else do you need to know? Everyone in our building is lifeguard CPR & AED certified as part of training All management team members will obtain their Certified Pool Operator (CPO) certification You may be required to receive your Lifeguard Instructor (LGI) Certification through J Ellis & Associates and teach scheduled lifeguarding courses to certify new Goldfish Swim School employees You will oversee our front desk/sales representatives in their usage of CRM software, such as Salesforce, to contact online inquiries and boost membership retention You will direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the school We require schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek. Full medical and benefits package, PTO and 401k options are offered with this position This position earns a base rate of $22.00 per hour Want to know what our team loves about working for Goldfish? Visit https://www.youtube.com/watch?v=TZTVvr5AgIA &t=33s to see what they have to say! At Goldfish Swim School - Central Park, our core values are at the heart of everything we do and are behind every decision we make, both in water and in life. That includes the commitment to treating all people with integrity, compassion and trust. Were dedicated to building a team who is diverse in background, identity, perspective, culture and experience. As a proud equal opportunity employer, we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience, we encourage you to continue and apply! This job can pave the way for your future. Our team is filled with both backgrounds and futures in: Child Care, Elementary Education, Babysitter, Coach, Stay at Home Mom, Camp Counselor, Fitness Instructor, Teachers Aide, Special Needs, Fitness, Lifeguard, Swimming, YMCA, Teacher, Mentor, Childcare, Entry-Level, Full Time, Pool operator

Keywords: Goldfish Swim School Central Park, Colorado Springs , Manager on Duty - Sales & Services, Education / Teaching , Denver, Colorado