Medical Receptionist
Company: UnitedHealth Group
Location: Colorado Springs
Posted on: May 23, 2023
Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best.Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and your life's best work.SMSouthwest Office, part of
Optum, has an immediate opening for a friendly, patient focused and
detailed oriented Medical Receptionist to join our team.The Medical
Receptionist is responsible for the completion of set processes and
protocols. Works cooperatively with all members of the care team to
support the vision and mission of the organization, deliver
excellent customer service and adhere to Lean processes. Supports
the teams in meeting financial, clinical, and service goals.Hours:
A 40-hour work week, Monday through Friday, 8:00am to 5:00 pm (may
allow some flexibility to be determined by the supervisor)Primary
Responsibilities:
- Provide exceptional service to all customers
- Responsible to greet patients and check patient in. Ensure
demographics including insurance information are correct in APM and
update as necessary
- Collect appropriate co-pays and adhere to all cash handling
policies
- Responsible for waiting room management cleanliness,
communicate pertinent information to patients and ensure all
patients have been assisted
- Work with back-office staff to ensure smooth patient flow
- Resolve service issues and complaints, and defer to appropriate
management or clinical personnel when necessary
- Assist co-workers and team members with duties when requested,
to include but not limited to, floating to other areasWhat are the
reasons to consider working for UnitedHealth Group? Put it all
together - competitive base pay, a full and comprehensive benefit
program, performance rewards, and a management team who
demonstrates their commitment to your success. Some of our
offerings include:
- Paid Time Off which you start to accrue with your first pay
period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health
Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC
Insurance, etc.)
- More information can be downloaded at:
http://uhg.hr/uhgbenefitsYou'll be rewarded and recognized for your
performance in an environment that will challenge you and give you
clear direction on what it takes to succeed in your role as well as
provide development for other roles you may be interested
in.Required Qualifications:
- High School Diploma/GED (or higher)
- 6+ months of customer service experience
- Beginner level of computer proficiency (including Microsoft
Outlook)
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state, and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodationPreferred
Qualifications:
- Experience working with an electronic health record
- Knowledge of medical terminology
- Office Administrative / Receptionist / Clerical experience in a
medical environmentSoft Skills:
- Excellent communication skills and phone etiquette
- Ability to multi-task To protect the health and safety of our
workforce, patients and communities we serve, UnitedHealth Group
and its affiliate companies require all employees to disclose
COVID-19 vaccination status prior to beginning employment. In
addition, some roles and locations require full COVID-19
vaccination, including boosters, as an essential job function.
UnitedHealth Group adheres to all federal, state, and local
COVID-19 vaccination regulations as well as all client COVID-19
vaccination requirements and will obtain the necessary information
from candidates prior to employment to ensure compliance.
Candidates must be able to perform all essential job functions with
or without reasonable accommodation. Failure to meet the
vaccination requirement may result in rescission of an employment
offer or termination of employment.Careers with Optum. Our
objective is to make health care simpler and more effective for
everyone. With our hands at work across all aspects of health, you
can play a role in creating a healthier world, one insight, one
connection and one person at a time. We bring together some of the
greatest minds and ideas to take health care to its fullest
potential, promoting health equity and accessibility. Work with
diverse, engaged and high-performing teams to help solve important
challenges.Colorado Residents Only: The salary range for Colorado
residents is $16.00 to $23.51. Pay is based on several factors
including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. At UnitedHealth Group, our mission is to help
people live healthier lives and make the health system work better
for everyone. We believe everyone-of every race, gender, sexuality,
age, location and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission.Diversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity/Affirmative Action employer, and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group is a
drug-free workplace. Candidates are required to pass a drug test
before beginning employment.#RPO, #RED
Keywords: UnitedHealth Group, Colorado Springs , Medical Receptionist, Administration, Clerical , Colorado Springs, Colorado
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