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Night Auditor - Front Desk

Company: Hyatt Place Colorado Springs Downtown
Location: Colorado Springs
Posted on: November 17, 2021

Job Description:

****The brand new, Hyatt Place Colorado Springs Downtown is currently looking for part time Night Auditor. We are slated to open late October.The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.Duties and responsibilities:

  • Welcome guests in a friendly, prompt and professional manner
  • Check guests in, issue room keys, provide information on hotel services and room location
  • Ensure required identification is taken from guests at check-in in line with local legislative requirements
  • Answer phones in a prompt and courteous manner
  • Answer, record and process all guest calls, messages, requests, questions or concern
  • Check guests out, including resolving any late or disputed charges
  • Accurately process all cash and credit card transactions using established procedures
    • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on dutyQualifications and Requirements:
      • Strong communication skills essential when interacting with guests and employees
      • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
      • Basic math skills are used frequently when handling cash or credit.
      • Problem solving, reasoning, motivating and training abilities are often used
      • Have the ability to work a flexible schedule including, weekends and/or holidaysJob Types: Full-time, Part-timePay: $13.50 - $15.00 per hourBenefits:
        • Employee discountSchedule:
          • 8 hour shift
          • Holidays
          • Night shift
          • Overtime
          • Weekend availabilityEducation:
            • High school or equivalent (Preferred)Experience:
              • Hotel experience: 1 year (Preferred)Work Location:
                • One locationWork Remotely:
                  • NoWork Location: One location

Keywords: Hyatt Place Colorado Springs Downtown, Colorado Springs , Night Auditor - Front Desk, Accounting, Auditing , Colorado Springs, Colorado

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