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48897 Financial Services Representative (Class Starts February 16, 2021 -

Company: T. Rowe Price
Location: Colorado Springs
Posted on: November 23, 2020

Job Description:

A career at T. Rowe Price says you want to contribute and make a difference at a leading global investment management firm where success results from the dedication our associates have in building success for our clients. We are a growing organization of associates from diverse backgrounds, experiences, and perspectives.We take a long-term view on associates and their careers. Our associates do phenomenal work with purpose, and as a result, we provide growth opportunities through in-person and online training, management development programs, and career development on the job.If you are seeking a meaningful work experience along with a workplace culture that thrives on teamwork, we invite you to explore the opportunity to join us.Job DescriptionRole Summary:

Provides high-quality support to clients with standard service requests on a daily basis.

Responsibilities:


  • Under direct supervision, assists clients by responding to phone, electronic correspondence, and other inquiries regarding company products, services, and procedures.
  • Provides basic technical assistance to clients and assists in responding to straightforward client inquiries. Influences client adoption of digital capabilities
  • Corrects straightforward issue resolution in client accounts. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
  • Reviews daily unresolved client inquiries to ensure proper follow-up and closure.

    Qualifications:

    Required:

    • High school/secondary school or the equivalent combination of education and relevant experience AND
    • 0+ years of total relevant work experience

      Job Family: Services & Operations

      Track: Contact Center Services

      Level: S1T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Keywords: T. Rowe Price, Colorado Springs , 48897 Financial Services Representative (Class Starts February 16, 2021 -, Accounting, Auditing , Colorado Springs, Colorado

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