Director, Life, Health and Retirement Income - Life Company Health Insurance Distribution
Company: USAA
Location: Colorado Springs
Posted on: April 28, 2024
Job Description:
Why USAA? Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial
security of millions of U.S. military members and their families.
Not all of our employees served in our nation's military, but we
all share in the mission to give back to those who did. We're
working as one to build a great experience and make a real impact
for our members.
We believe in our core values of honesty, integrity, loyalty and
service. They're what guides everything we do - from how we treat
our members to how we treat each other. Come be a part of what
makes us so special! The Opportunity As a dedicated Director, Life,
Health and Retirement Income, you will be primarily leading the
Health Insurance Distribution teams who support USAA members
Medicare insurance needs. This role will direct multiple teams of
Health, Life or Retirement Income Specialists, Sales/Solutions
Consultants, and/or Process Owners who are responsible for
providing appropriate solutions to our members. Analyzes existing
workflow and processes by organizing and integrating resources and
systems. Implements changes to promote efficient and effective
operations. Assists in the developing of programs to maximize
effectiveness of member acquisition and relationship efforts.
Maintains compliance with policies, procedures, and regulatory
requirements. We offer a flexible work environment that requires an
individual to be in the office 4 days per week. This position will
be based in San Antonio, TX; Phoenix, AZ; Tampa, FL; Colorado
Springs, CO or Plano, TX. Relocation assistance is not available
for this position. What you'll do:
- Manages and develops a team of Health, Life or Retirement
managers, Sales/Solutions Consultants and/or Process Owners to
build leadership skills, improve coaching effectiveness, and/or
plan, direct and coordinate activities for complex processes.
Responsible for development and implementation of operational plans
in Health, Life or Retirement Income areas.
- Provides research and analysis on strategic initiatives and
makes recommendations.
- Analyzes existing workflow and processes by organizing and
integrating resources and systems for Health, Life or Retirement
Income areas.
- Implements changes to promote efficient and effective
operations within Health, Life or Retirement Income.
- Identifies, develops, and executes detailed continuous
improvement plans to achieve measurable process and productivity
improvements with Health, Life or Retirement Income.
- Develops, processes and performance standards for Life, Health
or Retirement Income.
- Removes obstacles and champions change.
- Ensures appropriate coordination and implementation of Life
Company specific programs, projects, and initiatives.
- Fulfills the responsibilities of a securities principal as
appropriate: In conjunction and coordination with Securities
Counsel and Securities Compliance, provides research and
documentation support for use in responding to regulatory authority
inquiries and audits.
- Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled in
accordance with risk and compliance policies and procedures.What
you have:
- Bachelor's degree OR 4 years of related experience (in addition
to the minimum years of experience required) may be substituted in
lieu of degree. (Total of 12 years without bachelor's degree)
- May be required to have the ability to obtain Life/Health
license and any required Carrier appointments within 90 days of job
entry.
- LIFE SPECIALIZATION/HEALTH SOLUTIONS: Licensing is not
required, however, if there is an existing license and a business
need, maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51
(or 53) may be required.
- 8 or more years of related experience in financial services
operations to include process improvement and business
analysis.
- 4 or more years direct team lead or management experience
providing coaching, development and/or leadership in a
team-oriented environment.
- Demonstrated knowledge of financial products and services
relevant to life or health insurance or retirement incomeWhat sets
you apart:
- US military experience through military service or a military
spouse/domestic partner
- Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51
(or 53)
- Current Life and Health (Group 1) license
- 8 or more years of experience with Medicare insurance
solutions
- 8 or more years of experience with Life insurance
solutions
- 5 or more years of experience as a leader leading leaders. The
above description reflects the details considered necessary to
describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.What we offer:Compensation: USAA
has an effective process for assessing market data and establishing
ranges to ensure we remain competitive. You are paid within the
salary range based on your experience and market data of the
position. The actual salary for this role may vary by location. The
salary range for this position is: $109,130 - $208,580. Employees
may be eligible for pay incentives based on overall corporate and
individual performance and at the discretion of the USAA Board of
Directors.Benefits: At USAA our employees enjoy best-in-class
benefits to support their physical, financial, and emotional
wellness. These benefits include comprehensive medical, dental and
vision plans, 401(k), pension, life insurance, parental benefits,
adoption assistance, paid time off program with paid holidays plus
16 paid volunteer hours, and various wellness programs.
Additionally, our career path planning, and continuing education
assists employees with their professional goals.For more details on
our outstanding benefits, please visit our benefits page on
USAAjobs.com. Applications for this position are accepted on an
ongoing basis, this posting will remain open until the position is
filled. Thus, interested candidates are encouraged to apply the
same day they view this posting. USAA is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran.
Keywords: USAA, Colorado Springs , Director, Life, Health and Retirement Income - Life Company Health Insurance Distribution, Professions , Colorado Springs, Colorado
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