Medical Receptionist (Full-time) - Multi-Specialty Clinics Resource Team (Louisville, CO)
Company: Boulder Medical Center
Location: Louisville
Posted on: May 9, 2024
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Job Description:
Job Description:Shift: First ShiftAre you seeking a professional
opportunity that offers a friendly and positive work environment
where you can work with helpful colleagues? Do you want to make a
positive impact on your community while advancing your career? Look
no further than Boulder Medical Center (BMC)!BMC is a local,
independent, and physician-owned medical group with over 20 primary
and specialty care departments, 90 providers, and 325+ clinical and
support professionals. Since our founding by 10 physicians in 1949,
we have grown and evolved to meet the needs of Boulder County and
beyond.We currently have clinics located in Boulder (2 locations),
Louisville, Longmont, and Erie.Summary:Boulder Medical Center (BMC)
is seeking customer service oriented candidates to join our local
Resource team! This position is benefit eligible working full-time
40 hours per week Monday - Friday and is based at our BMC
Louisville location (80 Health Park Dr., Suite 100, Louisville, CO
80027). Below is a list of the different specialties BMC provides
outpatient care for at this site location (other site locations
will have different specialties represented).AllergyEndocrinology
and DiabetesFamily MedicineGeneral SurgeryObstetrics and
GynecologyOrthopedicsOtolaryngology - ENTPediatricsPediatric
OrthopedicsPhysiatryPodiatryUrologyJob Perks:Full-time employees
are eligible for medical / dental / vision, flexible spending,
company-paid life insurance and Short Term Disability (STD) as well
as several voluntary benefit options, RTD EcoPass, 401(k), Paid
Time Off (PTO) and six (6) paid holidays annually.Part-time
employees are eligible for medical / dental / vision, company-paid
life insurance, voluntary benefits, RTD EcoPass, 401(k), and
holiday pay (if regularly scheduled to work on an observed
holiday).Day shift schedules.Experience working with both primary
care and specialty care clinics.Job Duties:Answers the telephone
promptly, evaluating patient needs to determine appointment
type.Summarizes appointment details prior to ending the phone
call.Manages all phone functionalities such as transfers, placing
callers on hold, forwarding phone to afterhours message system,
etc.Accurately records patient name, numbers and demographic
information using correct spelling and punctuation.Schedules /
reschedules / cancel appointments according to provider preference
and scheduling protocol.Navigates and operates Electronic Medical
Records system, arriving patient for appointments and inputting
relevant information as needed.Experience and Skills:Must use good
judgment, professionalism and discretion when screening telephone
calls, answering inquires and relaying appropriate
information.Ability to work under pressure and maintain phone
etiquette using tact and diplomacy.Must have excellent customer
service and communication skills.Strong computer and data entry
skills.Must possess strong grammar and spelling ability as well as
the ability to read, write and understand the English
language.Neat, well-groomed appearance and courteous
manner.Knowledge of medical terminology and HIPAA compliance,
preferred.EducationHigh school diploma or equivalentAssociates
Degree or some college coursework in Business or Healthcare
Administration, preferred.ExperienceOne (1) year of previous work
experience involving public contact, preferably with heavy phone
experience.Previous experience with patient scheduling in a
hospital or clinic setting,preferred.Bi-lingual ability (Spanish),
a plus.The starting hourly pay range for this position is
commensurate with experience:$16.69 - $21.70/hour (full pay range
is $16.69 - $25.03)This position will be posted for a minimum of
three days, subsequently until filled.Location:Boulder, COFrom:
Boulder Medical Centerby Jobble
Keywords: Boulder Medical Center, Colorado Springs , Medical Receptionist (Full-time) - Multi-Specialty Clinics Resource Team (Louisville, CO), Healthcare , Louisville, Colorado
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