Bank Business Process Consultant Senior
Company: USAA
Location: Colorado Springs
Posted on: April 28, 2024
Job Description:
Why USAA?Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial
security of millions of U.S. military members and their families.
Not all our employees served in our nation's military, but we all
share in the mission to give back to those who did. We're working
as one to build a great experience and make a real impact for our
members.
We believe in our core values of honesty, integrity, loyalty, and
service. They're what guides everything we do - from how we treat
our members to how we treat each other. Come be a part of what
makes us so special!The OpportunityAs a dedicated Bank Business
Consultant Senior, you will apply advanced knowledge of bank
processes and products and acts as a trusted advisor by providing
consultation services to internal clients in areas of strategic
sourcing, alternatives and solutions, supplier management,
affiliate agreement adherence, third party risk management, and
bank operations. Collects and consolidates demand and sees
opportunities, within the Bank. Implements and coordinates the
development of business process related solutions for internal
clients and members. Evaluates processes/ resources and develops
effective solutions/ improvements/ enhancements to drive the
efficient operation of the Bank.We offer a flexible work
environment that requires an individual to be in the office 4 days
per week. This position can be based in one of the following
locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado
Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation
assistance is not available for this position.What you'll do:
- Engages with key team members to implement balanced strategic
solutions.
- Develops business process improvements for the Bank that aligns
business results, bank strategy and risk management framework.
- Leads planning and execution efforts and coordinates activities
for highly sophisticated projects.
- Applies a well-rounded understanding of risk and regulatory
compliance to lead risks by using established methodologies and
exercising control plans to ensure alignment with bank specific
goals and process requirements.
- Provides consultation to influence and ensure process is
crafted to address risk across all activities.
- Reviews and develops communication and organizational change
plans for customers and internal partners to drive awareness on
current processes and/or changes.
- Ensures alignment between internal partners and customers
across all business process projects and services using proactive
communication and engagement strategies.
- Applies data and analytics to deliver insight into customer and
business process performance, finding opportunities to influence
customer and business process activities and advise key
partners.
- Ensures risks associated with business activities are optimally
identified, measured, supervised, and controlled in accordance with
risk and compliance policies and procedures.What you have:
- Bachelor's degree: OR 4 years of related experience (in
addition to the minimum years of experience required) may be
substituted in lieu of degree.
- 6 years of experience in business process consulting, process
design and/or program/project management experience.
- Advanced knowledge of bank products and processes.
- Experience in implementing and sustaining
change/improvements.
- Experience in applying quality management, process improvement,
and using process improvement tools and methodologies.
- Experience applying retail bank subject matter expertise to
simplify the customer experience, standardize process execution,
and automate where possible.
- Expert experience/ knowledge of Risk Management frameworks and
Banking Regulatory requirements.
- Proven experience with process improvement, workflow,
benchmarking and/or evaluation of business processes.What sets you
apart:
- US military experience through military service or a military
spouse/domestic partner.
- Robotic Process Automation experience.
- PMI or PM certification.
- Project Management experience.The above description reflects
the details considered necessary to describe the principal
functions of the job and should not be construed as a detailed
description of all the work requirements that may be performed in
the job.What we offer:Compensation: USAA has an effective process
for assessing market data and establishing ranges to ensure we
remain competitive. You are paid within the salary range based on
your experience and market data of the position. The actual salary
for this role may vary by location. The salary range for this
position is: $99,160 - $189,530.Employees may be eligible for pay
incentives based on overall corporate and individual performance
and at the discretion of the USAA Board of Directors.Benefits: At
USAA our employees enjoy best-in-class benefits to support their
physical, financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
goals.For more details on our outstanding benefits, please visit
our benefits page on USAAjobs.com.Applications for this position
are accepted on an ongoing basis, this posting will remain open
until the position is filled. Thus, interested candidates are
encouraged to apply the same day they view this posting. -USAA is
an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Keywords: USAA, Colorado Springs , Bank Business Process Consultant Senior, Professions , Colorado Springs, Colorado
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